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AI Integration ServicesAI & Automation

Connect AI to the software your business already runs — without rebuilding anything

MayuraSoft integrates GPT-4, Claude, Gemini, and open-source LLMs directly into your existing systems and workflows. Your stack stays intact. Intelligence gets added on top.

48 hrs
To first working AI integration prototype
15+
AI models and providers we work with
Zero
Rebuild of your existing systems required
100%
Data stays in your infrastructure
AI Integration — connecting CRM, Jira, Slack, and databases to an AI layer that delivers automated responses, structured data, insights, and summaries

What we do

Our AI Integration Services

Six specialised capabilities — each a distinct, scoped service. From LLM integration to safety evaluation, we cover the full AI delivery stack.

LLM API Integration

LLM API Integration

LLM API Integration

  • OpenAI GPT-4o integration
  • Anthropic Claude & Google Gemini
  • Open-source LLM support
  • Versioned model abstraction layer
  • Swap models as market evolves
RAG — Knowledge Base AI

RAG — Knowledge Base AI

RAG — Knowledge Base AI

  • Query internal policies & manuals
  • Contract & past-ticket Q&A
  • Grounded, cited answers
  • Zero hallucination risk
  • Connects to your knowledge base
AI Classification & Routing

AI Classification & Routing

AI Classification & Routing

  • Email & ticket categorisation
  • Priority & escalation logic
  • Document classification
  • Structured decision outputs
  • Fully auditable decisions
AI Data Extraction

AI Data Extraction

AI Data Extraction

  • PDF & image parsing
  • Email data extraction
  • Typed, validated records
  • CRM & ERP integration
  • Eliminates manual rekeying
AI Summarisation & Analysis

AI Summarisation & Analysis

AI Summarisation & Analysis

  • Long document summarisation
  • Call transcript processing
  • Research report analysis
  • Sentiment signal detection
  • Structured key extracts
AI Evaluation & Safety

AI Evaluation & Safety

AI Evaluation & Safety

  • Objective quality scoring
  • Regression test suites
  • Safety guardrails
  • Model performance benchmarking
  • Reliable as models change

What we've built

AI integration patterns — click any to see how it works

Filter by industry or complexity. Each pattern is a repeatable, tested integration we've built for clients.

SaaSBeginner
AI support ticket triage
Classify, prioritise, and draft first responses to inbound support tickets — before a human agent sees them.
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BFSIIntermediate
Contract intelligence extraction
Extract key clauses, dates, obligations, and risk signals from PDF contracts into structured data for review.
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HealthcareAdvanced
Clinical note summarisation
Summarise verbose clinical notes into structured SOAP summaries, reducing physician documentation time.
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RetailIntermediate
Personalised product recommendations
Generate personalised product copy and recommendations from purchase history and browsing behaviour.
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Internal toolsBeginner
Internal knowledge assistant
Build a company-wide AI assistant that answers questions using your internal docs, policies, and wikis.
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BFSIAdvanced
Fraud pattern detection
Detect unusual transaction sequences and flag anomalies in real time using LLM-powered pattern reasoning.
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Internal toolsBeginner
Dynamic report generation
Auto-generate weekly business reports from raw dashboard data — narrative, charts, and executive summary.
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RetailBeginner
Returns intent classification
Classify customer return reasons from free-text into structured categories, feeding policy and product decisions.
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HealthcareAdvanced
Medical coding assistance
Suggest ICD-10 codes from clinical narratives, reducing coder workload and improving billing accuracy.
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Our delivery process

From first conversation to production AI integration — in five phases

Click each phase to see what we do, what you receive, and how long it takes.

Phase 011–2 days
DiscoveryAI audit
WHAT WE DO
Map your existing systems & data sources
Identify highest-ROI integration opportunities
Assess data quality & AI readiness
Define success metrics & evaluation criteria
TOOLS & METHODS
System interviews
Data profiling
Feasibility scoring
Opportunity matrix

Are you ready to integrate AI?

Four questions. Instant readiness score.

Answer honestly — the score tells you where to start so your first call with us is 10× more productive.

0 of 4 answered
01Data structure
02Use case clarity
03Data accessibility
04AI adoption stage
Your score appears here
Answer all 4 questions on the left to get your personalised AI readiness score and next-step recommendations.

AI models & infrastructure

Every model we integrate with — and how we deploy them

We're model-agnostic. We recommend the right model for your use case — not the one with the biggest marketing budget.

AI models we integrate
OpenAI GPT-4o
Best-in-class reasoning, multimodal
APIEnterprise
Anthropic Claude 3.5 Sonnet
Long context, strong instruction following
APIEnterprise
Google Gemini Pro / Flash
Google ecosystem, cost-efficient
APIVertex AI
Meta Llama 3 70B
Open-source, full on-premise deployment
On-premPrivate
Mistral 7B / 8x7B
Lightweight, fast, self-hosted
On-premLow cost
Custom fine-tuned model
Your domain, your data, your model
Bespoke
Integration & infrastructure stack
LangChain / LlamaIndex
Orchestration & RAG pipelines
Pinecone / pgvector
Vector database for semantic search
Weights & Biases
Experiment tracking & evaluation
FastAPI / Node.js
Integration API layer
Datadog / custom dashboards
AI performance monitoring
Prompt versioning (custom)
Prompt management & rollback

How to engage

Three ways to start your AI integration

Every engagement starts with a free AI audit. We assess your systems, data, and use cases before recommending a scope.

Prove value fast
AI proof of concept
A working AI integration in 2–4 weeks — real data, real system, real output. Built to prove ROI before a full investment.
  • One high-impact use case selected with you
  • Working integration on your actual system
  • Performance benchmarks vs. baseline
  • Production-readiness assessment
Embedded
AI engineering retainer
An embedded AI engineer working alongside your team — continuously building, evaluating, and improving AI integrations as your product evolves.
  • Dedicated AI engineer sprint-by-sprint
  • Continuous model evaluation & fine-tuning
  • Prompt library management & versioning
  • Monthly AI performance reporting

Common questions

What teams ask before integrating AI

Does our data get sent to OpenAI or Anthropic?
This is the most common question we get, and the answer depends on your configuration. We can architect your integration to use the standard API — where data is sent to the provider's API but not used for training under their enterprise agreements — or to run models fully on-premise or in your own cloud account using open-source models like Llama 3 or Mistral. For highly regulated industries (BFSI, healthcare), we default to private deployment. We'll walk you through every data flow in the architecture document before we build anything.
How do you handle AI hallucinations in production?
Every AI integration we build includes a reliability layer specifically to contain hallucination risk. For factual outputs, we implement retrieval-augmented generation (RAG) so the model grounds its responses in your actual data rather than its training set. For high-stakes outputs (financial summaries, medical content, legal drafts), we add confidence scoring, human-in-the-loop gates, and output validation checks. We also implement continuous evaluation — regularly testing the model against a golden dataset to catch drift before it reaches users.
Will AI API costs be unpredictable?
Only if the integration isn't designed with cost in mind. We build token budgets, caching layers, and request batching into every integration from day one. We also implement cost monitoring dashboards so you can see API spend per user, per feature, or per workflow in real time. For high-volume use cases, we evaluate smaller, cheaper models for specific tasks — not every call needs GPT-4. In practice, our integrations cost 40–60% less than naive implementations because we design for efficiency from the start.
What if we want to switch AI models later?
We design for model portability as a default. Our integration layer uses an abstraction API so that swapping from, say, GPT-4o to Claude 3.5 Sonnet or Llama 3 is a configuration change, not a rebuild. We also version your prompts — so if a model update changes behaviour, you can roll back to a previous prompt version while you evaluate the new one. Model lock-in is a real risk, and it's one we actively design around.
How long does a typical AI integration take?
A proof-of-concept integration — one use case, your actual data, working in your system — takes 2–4 weeks. A production-grade integration with evaluation, monitoring, safety guardrails, and team training is typically 6–12 weeks depending on complexity. The most common variable is data readiness: if your data is clean and accessible via API, we move fast. If we need to build a data pipeline first, that adds time. We assess this in the free audit and give you a precise estimate before any commitment.

Find out where AI will move your business metrics — in 48 hours

We review your systems, workflows, and data — and deliver three specific AI integration opportunities ranked by impact and implementation effort. Written. Actionable. Free.

No sales pitch · Written opportunity assessment · Delivered within 48 business hours