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UX / UI Design

Design that converts visitors into customers — not just looks good

MayuraSoft designs interfaces grounded in user research and business data. Every pixel earns its place by serving a measurable outcome — lower bounce rates, higher conversions, faster time-to-value.

Is this you?

Six UX problems costing you customers every day

Three or more of these describe your product? You're already leaving measurable revenue on the table — and it compounds every quarter without a design investment.

01

Users drop off without saying why

Your analytics show traffic but your conversion rate flatlines. Sessions end mid-flow and heatmaps show clicks on non-clickable elements — a classic UX diagnosis hiding in plain sight.

Conversion risk
02

Support tickets are UX complaints

"How do I find X?" "Where does Y go?" When users raise tickets for navigation questions, the interface has failed. Every support interaction is a UX cost your team is absorbing silently.

Efficiency drain
03

Every new feature slows the product down

No design system means every feature gets custom-built from scratch. Inconsistent components multiply technical debt and increase QA time. Onboarding new engineers takes longer with every sprint.

Delivery bottleneck
04

Enterprise buyers reject on UX maturity

B2B procurement evaluates your product's interface as a proxy for engineering quality. A dated or inconsistent UI signals risk. Deals are lost before the demo ends — and you won't know why.

Revenue risk
05

No design system — devs rebuild everything

Without a component library, developers implement the same button five different ways across five screens. Inconsistency erodes trust. Visual debt compounds until a full redesign becomes inevitable.

Quality risk
06

Design and dev conflict every sprint

Vague wireframes, missing edge cases, and last-minute design changes create friction between designers and developers. Without annotated specs and a shared system, every handoff becomes a negotiation.

Org risk

Recognise three or more? — A free design audit gives you a concrete, prioritised action plan within 48 hours. No sales call required.

Methodology

Design Lifecycle

No guesswork. A research-led, six-stage process that turns ambiguity into a tested, dev-ready design system.

01
Discover

Stakeholder alignment & user research

We run structured stakeholder workshops and user interviews to understand goals, pain points, and context. Competitive UX audits surface opportunities before a single pixel is placed.

Deliverable: Research synthesis & insights deck
02
Define

Personas, JTBD & design brief

We synthesise research into 2–4 primary personas and jobs-to-be-done maps. The output is a signed-off design brief that anchors every subsequent decision.

Deliverable: Signed-off design brief
03
Ideate

IA, user flows & lo-fi wireframes

Information architecture and user journey maps come first, then lo-fi wireframes for every key screen. A stakeholder review closes the stage before we add fidelity.

Deliverable: Wireframes + user journey maps
04
Prototype

Hi-fi prototype & micro-interactions

We build a clickable hi-fi prototype in Figma with micro-interaction specs, edge cases, and error states — enough fidelity to test with real users.

Deliverable: Interactive prototype
05
Test

Moderated usability & iteration

Moderated sessions, heatmaps, and session recordings surface priority issues. We iterate the designs post-testing before handing off to development.

Deliverable: Synthesis report + iterated designs
06
Handoff

Dev-ready specs & design system

We deliver dev-ready Figma files with full annotations, a component library, and design token exports. A live walkthrough with your engineering team ensures zero translation loss.

Deliverable: Design system + Figma handoff

Tools & Platforms

Technologies We Work On

MayuraSoft delivers exceptional design experiences through constant innovation by using cutting-edge, industry-standard design tools.

Adobe XD
Adobe XD logo
Sketch
Figma
Figma logo
Canva
Canva logo

Our philosophy

Six principles every MayuraSoft design is held against

These aren't aspirational values — they're the criteria we use to evaluate every design decision before it leaves our studio.

Users first, aesthetics second

Beautiful design that confuses users is bad design. Every decision starts with "does this make the user's task easier?" If the answer is no, the design changes.

Design with data, not assumptions

We conduct research before we design. Heatmaps, session recordings, and user interviews inform every wireframe — not gut feel.

Accessibility is non-negotiable

WCAG 2.1 AA compliance is a baseline, not a checkbox. Contrast, keyboard navigation, and screen reader support are built in from day one.

Consistency creates confidence

Design systems over one-off screens. A coherent visual language reduces cognitive load and builds trust.

Test before you build

A usability test on a wireframe costs a fraction of fixing the same problem in production. We validate every design with real users before it goes to development.

Design for the developer handoff

Pixel-perfect specs, component documentation, and annotated Figma files. Developers never have to guess the intent behind a design decision.

Why invest in design

What happens when design is an afterthought

The cost of skipping UX investment isn't zero — it shows up as rework, churn, and lost deals. Here's what the data says.

Without UX Investment
With MayuraSoft
30–50%

of sprint time wasted fixing UX issues after launch

Dev Rework
0

UX bugs — caught in prototype before a single line is written

High

support ticket volume and slow time-to-value for new users

User Onboarding
40–60%

fewer onboarding support tickets with intuitive user flows

2–3%

industry average — where most teams without UX investment land

Conversion Rate
2.5×

above industry baseline with research-led design decisions

Slow

constant mid-sprint back-and-forth clarifying design intent

Dev Speed
Clear

annotated specs, design system, component library — zero ambiguity

Lost

poor UX is a consistent deal-breaker in B2B procurement

Enterprise Sales
Won

polished UI signals product maturity to enterprise buyers

Source: Forrester Research, Nielsen Norman Group, Baymard Institute. Figures represent industry medians across B2B SaaS products.

How We Engage

Choose Your Best Plan

Start with a free design audit — we'll tell you which model fits your situation before any commitment is made on either side.

New product
Design from scratch

You're building something new

Best for: New products, greenfield features

For teams building a new product or feature set that needs a complete UX/UI foundation before development begins.

  • User research & persona development
  • Information architecture & user flows
  • Lo-fi wireframes → hi-fi screens
  • Usability testing & iteration
  • Full design system & developer handoff
Ongoing
Embedded design partner

You need continuous design velocity

Best for: Product teams, design-dev alignment

A dedicated designer embedded in your team — working alongside your developers sprint by sprint, owning the design system.

  • Sprint-aligned design delivery
  • Design system ownership & evolution
  • Weekly design review sessions
  • Continuous usability testing
  • Direct collaboration with your devs

Common questions

What clients ask before starting a design engagement

Not seeing what you need? Book a 30-minute discovery call — we'll answer everything specific to your project.

Do we need to have a developer team ready before starting design?

No — and we'd actually encourage starting design before development. Having validated, tested designs before development begins prevents the costly UX rework that happens when developers build from requirements alone. We can start as soon as you have a brief and a stakeholder to collaborate with.

What tools do you use and will we have access to the source files?

We design in Figma — the industry standard for collaborative UI design. You get full access to the live Figma file throughout the engagement, not just at the end. All source files transfer to you completely at handoff. We also provide Figma Dev Mode specs so your developers have everything they need without re-measuring pixels.

How do you handle stakeholder feedback and revision rounds?

Each design phase includes structured feedback rounds with a clear process: we present, you consolidate feedback internally, and we iterate. We agree the number of revision rounds upfront in the scope document — typically two rounds per major phase. This prevents the endless revision loop that plagues engagements without process discipline.

Can you design for both web and mobile in the same engagement?

Yes — and we recommend it. Designing for both surfaces in parallel ensures a consistent design system rather than mobile being retrofitted from web screens. We use responsive design principles and component-based systems that scale across breakpoints from the start.

How involved does our team need to be during the design process?

The most valuable input comes at the beginning and at review gates — not day-to-day. We run a kickoff workshop, then work independently with regular check-ins (typically weekly). We need a single point of contact on your side who can consolidate stakeholder feedback. Beyond that, we keep the process from becoming a calendar burden for your team.

Your users are telling you something. Let's find out what.

A free design audit takes 48 hours and tells you the top three UX issues costing you conversions or retention right now — with specific recommendations, not generic advice.

No sales call required · Written audit delivered within 48 hours · Specific to your product, not generic advice